Last updated 13 November 2026
We want funding partners to join DriverFund with confidence. If the marketplace doesn’t work for your business, you can get your money back.
Drivers
DriverFund never charges drivers: registering, applying and receiving offers are free, so there is nothing to refund. Fees and interest on credit are charged by the funding partner under its credit agreement; questions about those go to the partner, and your rights under the National Credit Act (including early settlement) apply.
Funding partners: the 90-day guarantee
- What’s covered: every DriverFund subscription fee and extra-zone fee you paid within 90 days of your first subscription payment. The free trial costs nothing, so the 90 days start when you first pay.
- How to claim: Partner portal → Subscription & billing → Cancel and request my money back, any time within those 90 days. No reason is required, although we appreciate feedback.
- What happens next: new applications stop immediately. We refund the full amount (including VAT) by EFT to your company’s bank account within 10 business days, cancel your subscription and any unpaid invoices, and send you the refund reference.
- Once per company: the guarantee applies to a company’s first 90 paid days only. If you rejoin later, it does not apply again.
What the guarantee does not cover
- Fees paid after the 90-day period. You can cancel at any time, and you won’t be billed for later months, but those fees are not refunded.
- Your agreements with drivers: credit you agreed or paid out stays between you and the driver, and repayments due to you are unaffected.
- Accounts closed by DriverFund for fraud, misuse of driver information or breach of our terms.
Cancelling after 90 days
Contact us to cancel. Your subscription runs to the end of the period you have already paid for and you will not be invoiced again.
Questions
Email hello@driverfund.co.za (subject “Refund”).